We recognise that one of the challenges brought on by the introduction of the Homelessness Reduction Act 2017 is the need to have in excess of 110 letters and forms. This is just the S184 stage. The additional review opportunities brought in by Homelessness Reduction Act 2017 and Homelessness (Review Procedures etc.) Regulations 2018 means that a Reviews Officer can write any one of over 70 decision letters.

Our Template Subscription service takes away the stress of creating and updating letters and forms at both the S184 and S202 stages. Our letters, especially at the S184 stage, are written in plain English to aid understanding. They are all legally compliant and assist officers to making the right decision. It is also possible to merge letters to create a 2 in 1 decision letter, e.g. relief duty ending due to 56 days and the applicant is also intentionally homeless. For an annual fee (please see our pricing page for details) you will receive the full suite of letters and forms and updates as and when this is required due to changes in the law, code of guidance or case law during the period of your subscription. This includes creating new letters and forms as required. Letters will be available via the membership area of our website and unlimited downloads are allowed. Whenever there is an update to a letter this will be notified immediately to all subscribers.

We are also able to respond to the needs of individual councils and are happy to create letters or forms that they may require.

* The Template Subscription is only available to local authorities or related bodies.

example Not Homeless template

This is our 'not homeless' template

example eligibility template

This is our 'not eligible' template for those EEA citizens who are in the post transition cohort.

example First Local connection template

This is our first local connection 'conditions are met' template when the referral was made in relation to S198(2).

S184 Stage

Accepting Application

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No Reason to Believe Homeless
Accepting S198(1A) Referral - Letter to Council
Accepting S198(1A) Referral - Letter to Applicant
Accepting S198(1) Referral - Letter to Council
Accepting S198(1) Referral - Letter to Applicant
Refusing S198(1A) Referral
Refusal S198(1) Referral
Accepting Referral from Agency
Housing Options Appointment
No Application triggered following reapproach

Eligibility

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Not Eligible - PSIC
Not Eligible - EU Post Transition Cohort
Not Eligible - EU Grace Period Cohort
Not Eligible - EU No App to EUSS
Not Eligible - EU App to EUSS but Unlawful in the UK on 31 Dec 20
Not Eligible - EU Newly Arrived from Jan 21
Not Eligible - British National

Homeless

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Not Homeless
Not Homeless - DA
Not Homeless - Fraud

Prevention

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Assessment and Personalised Plan
Accepting the Prevention Duty
Additional Assessment and Personalised Plan
Assessment & Personalised Plan Letter - No longer appropriate
Accommodation Offer to bring prevention duty to an end
S195(8a) Duty End – Suitable Accommodation
S195(8b) Duty End – 56 days
S195(8c) Duty End - Homeless
S195(8d) Duty End – Refusing Suitable Accommodation
S195(8f) Duty End – NE PSIC
S195(8f) Duty End – NE EU No App to EUSS
S195(8f) Duty End – NE EU Post Transition Cohort
S195(8g) Duty End - Withdrawn
S193B(5) Warning Notice - Prevention
S195(10) Duty End – Failing to cooperate

First Location Connection

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Referal Form
Notifying the applicant that a referral is being made
Notifying the applicant that referral has been accepted (conditions are met)
Sending Assessment to the Receiving authority

Relief

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Assessment and Personalised Plan
Accepting the Relief Duty
Additional Assessment and Personalised Plan
Assessment & Personalised Plan Letter - No longer appropriate
Accommodation Offer
S189B(7a) Duty End – Suitable Accommodation
S189B(7b) Duty End – 56 days
S189B(7c) Duty End – Refusing Suitable Accommodation
S189B(7d) Duty End – IH from Accommodation made available
S189B(7e) Duty End – NE PSIC
S189B(7e) Duty End – NE EU No App to EUSS
S189B(7e) Duty End – NE EU Post Transition Cohort
S189B(7f) Duty End - Withdrawn
S193B(5) Warning Notice - Relief
S189B(9b) Duty End – Failing to cooperate
S193A(4) Final Accommodation Offer
S193A(4) Final Accommodation Offer Suitable Letter
S189B(9a)-S193A Duty End (Final Accommodation Offer)
S193A(5) Final Part 6 Offer’
S193A(5) Final Part 6 Offer Suitable Letter
S189B(9a)-S193A Duty End (Final Part 6 Offer)

Main Duty

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NE PSIC
NE EU Post Transition Cohort
Not Homeless
Not in Priority Need
Intentionally Homeless
Local Connection Referral Form
Decision to refer to another authority - S198(1)
Decision that referral has been accepted – S200(2)
S193(2) Main Duty Personalised Housing Plan
S193(4) Duty Personalised Housing Plan
S193(2) Main Duty Acceptance
S195(A) Reapplication Duty Acceptance
Ending S193(2) Duty due to S193(5)
Ending S193(2) Duty due to S193(6a) – PSIC
Ending S193(2) Duty due to S193(6a) – EU No App to EUSS
Ending S193(2) Duty due to S193(6a) – EU Post Transition Cohort
Ending S193(2) Duty due to S193(6b) – IH
Ending S193(2) Duty due to S193(6c) – Assured
Ending S193(2) Duty due to S193(6d) – Voluntarily
Ending S193(2) Duty due to S193(7)
Ending S193(2) Duty due to S193(7AA)
S193C(4) Duty Acceptance
S193C(4) Ending of Duty due to S193C(5a) - NE PSIC
S193C(4) Ending of Duty due to S193C(5a) - NE EU No App to EUSS
S193C(4) Ending of Duty due to S193C(5a) - NE EU Post Transition Cohort
S193C(4) Ending of Duty due to S193C(5b) - IH
Ending S193C(4) Duty due to S193C(5c) – Assured
S193C(4) Ending of Duty due to S193C(5b) – Voluntarily
S193C(4) Ending of Duty due to S193C(6a)
S193C(4) Ending of Duty due to S193C(6b)

Interim Accommodation

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No Reason to Believe Priority Need
S188(1) Offer
S190(2) Offer to those who are IH, which includes ending the S188(1) duty
Duty End due to refusal or due to behaviour

S193 Accommodation

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S193(2) TA Offer
S193(2) TA Suitable Letter
S193C(4) TA Offer
S193C(4) TA Suitable Letter
S193(2) Part 6 Offer
S193(2) Part 6 Suitable Letter
S193(2) PRS Offer
S193(2) PRS Suitable Letter
S193C(4) Final Accommodation Offer
S193C(4) Final Accommodation Offer Suitable Letter
S193C(4) Final Part 6 Offer
S193C(4) Final Part 6 Offer Suitable Letter

Other

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Vulnerability Questionnaire
GP/Hospital Medical Questionnaire
GP Letter
Mental Health/Hospital Letter
Warning that case will be Closed due to No Contact
S213 Nomination
Appointment Letter following S213 referral
S208 Out of Borough Placement
Minded to Letter (Homeless)
Housing Act 1996 Flowchart
Habitually Residency Test Assessment Form

S202 Stage

Accepting Review Request

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Reg 5 - S184 Not Eligible decision
Reg 5 - S184 Not Homeless decision
Reg 5 - Not in Priority Need decision
Reg 5 - Intentionally Homeless decision
Reg 5 - Steps (Prevention-Relief)
Reg 5 - Failing to Cooperate (Prevention)
Reg 5 - Failing to Cooperate (Relief)
Reg 5 - Ending the Prevention Duty
Reg 5 - Ending the Relief duty
Reg 5 - (5) Local Connection - Conditions are Met
Reg 5 - (1) Local Connection (Main duty) – Referral Decision
Reg 5 - Suitability Decisions
Reg 5 - Accepting S195(2) or S189B(2) or S193(2) or S193C(4) duty
Reg 5 - Ending the S193(2) duty or S193C(4) duty
Refusal to accept review request - Out of Time